This one is for anyone who is worried by the pandemic - or anything else.
We should be wary of anyone who says, 'All you have to do is....' Even so, researchers who've spent many years observing people who handle crises well have some ideas you might find useful.
One research team has developed a three-point strategy for developing resilience and their ' 3Cs of Hardiness' have been well tested.
Control - Making a plan
Commitment (in two parts)
Challenge - Seeing worries and adversity as an opportunity to develop our resilience
You might be thinking, 'I do that already!'
Great, but could you make more of each of those ideas? Making the strategy work through setbacks and recurring bouts of worry takes determination and courage.
Other researchers have come up with other useful observations we should add to the mix.
Encourage your team to use this checklist...
Will our customers appreciate it? (if not, it’s not a customer service project)
Is it practical to do this project without compromising our regular work too much?
Will it give us quick results?
Will we be able to measure the results? (‘Completed’ could be enough measurement)
Once they’ve finished one project, encourage them to start another. Display a list of their achievements. Momentum builds commitment to do more.