Tactical Communications and situational awareness workshop

Safety for people on the front line – a health and safety basic.

Safety for people on the front line – a health and safety basic


It’s training in communication and awareness for people who may, or do, need to de-escalate, or disengage from angry and abusive behaviours. We’ll develop their skills so they can recognise risk, stay safe, reduce tensions, and manage the people exhibiting aggressive behaviour.

What makes Skillset's approach different?

  • We'll design the training especially for your team - your priorities, your scenarios. (Be very wary of off-the-shelf training.)
  • Serious training workshops, not passive seminars (So, not just tips and hints, but skills that last.)
  • Proven, practical methods (We use research results and the experience of many people who work on front lines, not 'this is what worked for me'.)
  • We make training challenging, fun and memorable
What could we include?

It's your workshop, so let's talk about what would be most useful for your team. Contact us and we'll put you in touch with a trainer, not a salesperson.

To get you started, a few suggestions...

·         A range of communication skills to manage flashpoints

·         Body language – how to interpret it and use it to de-escalate potential trouble

·         How to decide when to de-escalate and when to disengage

How to maintain your professionalism under pressure 

Contact Skillset about your training needs

We design the training around your needs and priorities. Talk with one of our specialist trainers about what you want to achieve.
(There will be no pressure, that's not our style.)

Contact Skillset