03 365 3164 Email Us

Enter Part of Title 

Display # 5 10 15 20 25 30 50 100 All

• Answer complaints directly

• Boost your productivity with speed-dating

• Conflict and maintaining the professional you

• Customer service projects: Think big or small?

• Customer service: how to handle a ranting customer

• Customer service: One word that could transform your business

• Customer service: useful ideas to discuss with your colleagues

• Customer service: when angry becomes abusive

• Dealing with difficult people: help them break the habit

• Handle complaints effectively

• Improve your customer service by stopping work

• Motivation: keep your team and your accountant happy

• Online training or face-to-face?

• Sorry: let's be clear what it means

• What you really need in your customer service programme

• Wondering why morale is low at work?

Register for The Skillset Brief

Tips, advice and insights from our specialists.

It's not a newsletter. There's no news and it's not about us - just ideas you can use.

We send them out every few weeks.

Register for The Skillset Brief

© 2021 Skillset New Zealand Limited

Skillset New Zealand

P O Box 58024 Wellington

Tel: +64 (04) 234 6992

Unit 9, 41 Sir William Pickering Drive
Christchurch

Tel: +64 (03) 365 3164
E-mail: info@skillset.co.nz

Privacy Policy