Skillset New Zealand Blog

Ideas to help your team develop personally and professionally.

Many years ago I gave one of our team an official licence to nag - literally a licence on a card to 'nag, cajole or remind'.

I did it with humour, but a serious purpose.

Checking by a human is an efficient way to back up written or electronic systems, particularly those involving follow-ups. Of course, you have to choose someone with advanced people skills.

Make sure the whole team knows what you are doing and be sure that you've been successful selling the benefits of an in-house nagger.

You might want to make it a temporary appointment, say for a project, or rotate the role.

Our colleague is still with us, diplomatically asking questions like, 'Have you had a chance to...?'

I'm one of her regular nagging targets - and need it as much as anyone. I know that if I leave a follow-up call, she'll be on my back: 'Any progress with...?' It's better to be ready, 'Sure, all done. Let me tell you how it went...'

No one takes offence when she nags. After all, she's licensed and a good nag (in the best possible sense) helps the whole team.

About Ralph Brown

ralph brown blog3

Ralph is our founder and managing director. He has a background in psychology, television journalism and business.

Ralph's passions are psychology and writing. He leads workshops on both and speaks to conferences on the psychology of thriving at work.

In 2011  Professional Speakers Australia awarded him its top speaking accreditation, the CSP.

He has written six books and more than a hundred articles on psychology and writing. International research journals have published his articles reviewing the research on resilience.

Ralph enjoys trips to France. He lives in rural Canterbury.

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