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Skillset New Zealand Blog

Ideas to help your team develop personally and professionally.

meeting discussion

Engagement is everything. You need them to own the customer service programme.

Training is not the issue. Do they really need to be told to smile when they answer the phone?

It sounds simple: to keep your accountant happy, keep the team happy.

Don’t think of happiness as merely some touchy-feely, tree-huggy topic. Happy staff means more money earned and saved. It's as simple as that.