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Skillset New Zealand Blog

Ideas to help your team develop personally and professionally.

It's a common objection.

'This modern style of writing is all very well, but...
I work in enforcement/my stuff might go to court/I want to show I'm being professional.'

Time for some plain English. I'm going to be less diplomatic than I would be in a workshop.

business writing

Let's get controversial.

Business letters in formal English are not more professional. They're just odd. They're not better service; they're aloof and cold and say, 'This is our routine letter because we couldn't be bothered writing one especially for you'. 

  1. Answer complaints directly
  2. Business writing: Save yourself some time
  3. Come right out with it!
  4. So what is 'The World's Funniest Joke'?