There's more to giving effective feedback than most people think.
Research over the last two decades has shown the value of focusing on effort rather than ability, talent or intelligence. It might sound like a minor distinction, but the consequences are serious.
Let's get the usual advice out of the way first - things like 'Make sure you participate', 'Turn your cellphone to silent', 'Be courteous to others'.
Now let's go a little deeper and draw on what researchers and Skillset's training specialists have observed. Here's my pick.