You may have been told that if you want to get the best out of your staff one of the things you need to do is encourage them.
How do you do that?
Making vague and shallow comments like, 'keep up the good work' and 'good job, well done' are not specific enough to be useful.
Real encouragement boosts the energy, commitment and focus that people have for their work. To do that you need to use encouragement to fuel their inner resources. So what are those inner resources and how do you do that?
So, you’re doing what you can to encourage your staff to be more engaged at work. Could you have overlooked something?
When I ask managers what they are doing they often mention things like providing clear goals, incentives, resources, recognition and respecting their staff. Obviously some of these things (but not all) are worth doing.
However, there is something else that can make a big difference and many managers and team leaders overlook it.