By Roydon Gibbs
Are you making people feel dumb?
Picture this, you have just outlined to Pete, one of your team members, a project that you want him to lead. You have full confidence in his ability to complete the task.
You say to him, ‘Pete, I want to make sure you understand what I have asked you to do. Can you please explain in your own words the project I outlined.’
Asking Pete to repeat what he has just heard sounds like a sensible thing to do. It is important that you make sure he understands what he needs to do. You will be wanting to be positive and encouraging, but you could be doing the opposite.