Skillset New Zealand Blog

Ideas to help your team develop personally and professionally.

So you’ve been burned on social media or maybe had an earful from an angry customer or colleague.

You know  they are wrong and you’re tempted to respond with a satisfying reply. It won’t be satisfying for long.

Instead try this...

business writing laptop

How will we know it's good?

Let's see if we can agree on a few tests of effective writing. Here are mine.

About Ralph Brown

ralph brown blog3

Ralph is our founder and managing director. He has a background in psychology, television journalism and business.

Ralph's passions are psychology and writing. He leads workshops on both and speaks to conferences on the psychology of thriving at work.

In 2011  Professional Speakers Australia awarded him its top speaking accreditation, the CSP.

He has written six books and more than a hundred articles on psychology and writing. International research journals have published his articles reviewing the research on resilience.

Ralph's enjoys trips to France. He lives in rural Canterbury.

Interested in training in business writing?

A business writing workshop will give your team far more than just plain English. They’ll be achieving more clarity in less time. Through their emails and letters, they’ll be building cooperative relationships with their colleagues, customers and community.

Learn more

Interested in training to develop your teams’ resilience?

Discover what top achievers do when the going gets tough.

Learn more