Skillset New Zealand Blog

Ideas to help your team develop personally and professionally.

Imagine opening a letter from your insurance company. You've claimed on damage to your car. It will be a massive bill and you are about to discover whether the insurance company will cover it.

Two hunters are out in the woods when one of them collapses. He doesn't seem to be breathing and his eyes are glazed.
The other guy whips out his phone and calls the emergency services. He gasps, 'My friend is dead! What can I do?
The operator says, 'Calm down. I can help. First, let's make sure he's dead'.
There is silence, then a shot.
Back on the phone the guy says, 'OK. Now what?'

About Ralph Brown

ralph brown blog3

Ralph is our founder and managing director. He has a background in psychology, television journalism and business.

Ralph's passions are psychology and writing. He leads workshops on both and speaks to conferences on the psychology of thriving at work.

In 2011  Professional Speakers Australia awarded him its top speaking accreditation, the CSP.

He has written six books and more than a hundred articles on psychology and writing. International research journals have published his articles reviewing the research on resilience.

Ralph's enjoys trips to France. He lives in rural Canterbury.

Interested in training in business writing?

A business writing workshop will give your team far more than just plain English. They’ll be achieving more clarity in less time. Through their emails and letters, they’ll be building cooperative relationships with their colleagues, customers and community.

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Discover what top achievers do when the going gets tough.

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