Number 1? Who says?
Deloitte. The consulting and advisory firm publishes its Global Human Capital Trends report each year. In its recent survey of 3,300 businesses worldwide, culture and engagement edged out leadership as the most important issue overall.
Does being the most important issue really matter?
It does if we are not doing anything about it and Deloitte also reports a substantial 'capability gap' for culture and engagement (A capability gap is the difference between the importance of an issue and 'our readiness to address it'.)
The authors say organisations are recognising the need to dramatically improve the way they engage employees 'as they face a looming crisis in engagement and retention'.
Okay, so we are recognising the problem. That's a start, but less than half of New Zealand employees are engaged at work. That's a waste.