Skillset New Zealand Blog

Ideas to help your team develop personally and professionally.
We’ve all done it, sometimes with the best of intentions, but if you are trying to get to the heart of a matter, understanding why people lie might be helpful.

Trying to get to the truth?  Follow the breadcrumbs...

When people try to conceal information they 'drop breadcrumbs'. (Hansel and Gretel did it in the hope of finding their way home.)

About Alana Billingham

Alana Billingham

Alana is Skillset's managing director and has been with the company for more than 20 years.

She takes workshops on a wide range of topics and is at the leading edge in the world in teaching investigative interviewing.

Some of Alana's negotiation clients negotiate multi-million dollar deals. Others just need to sort out arrangements with their suppliers.

Alana has attended a master class on investigative interviewing the UK and keeps in touch with her classmates.


Interested in training in leading virtual teams?

We’ll show your leaders how to keep your virtual teams motivated and productive.

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Interested in training in investigative interviewing?

We’ll help your investigators use some simple techniques to uncover the useful, accurate information they need.

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Interested in training in negotiation?

We’ll show your negotiators a method used around the world in negotiations big and small. It’s very different from adversarial bargaining or mere compromise.

Learn more